Delivery Policy

By visiting this website, or signing up, you agree to our Delivery Policy.

Overview:

At Seafood Express Restaurant, we are dedicated to providing our customers with a convenient and reliable food delivery service. Please take a moment to familiarize yourself with our delivery policy, which outlines our procedures, expectations, and commitments regarding the delivery of our delicious seafood buckets.

1. Delivery Areas

We offer delivery services within a specified radius from our restaurant location. To check if we deliver to your area, please enter your delivery address on our website when you are making the order or contact our customer support team at +97125656707

2. Delivery Hours

Our delivery hours may vary, so please check our website or contact our customer support team for the most up-to-date information on our delivery schedule.

3. Order Minimums and Fees

To facilitate our delivery services, we may have minimum order requirements and delivery fees based on your location. These details will be clearly communicated during the ordering process. Please review your order summary for specific information regarding minimums and fees.

4. Delivery Time Estimates

We strive to provide accurate delivery time estimates during the ordering process. However, please note that delivery times may vary depending on factors such as order volume, weather conditions, and traffic. Our team will make every effort to ensure your order arrives promptly and as fresh as possible.

5. Ordering and Payment

You can place your delivery orders through our website or by contacting our customer support team. We accept various payment methods, including, cash, credit/debit cards and online payment platforms. Please ensure that your payment information is accurate and up to date to facilitate a smooth transaction.

6. Order Tracking

We provide order tracking information to help you keep tabs on the status of your delivery. You can check the progress of your order on our website or mobile application or by contacting our customer support team.

7. Special Instructions

If you have any specific delivery instructions, dietary preferences, or allergies, please communicate them during the ordering process. We will do our best to accommodate your requests.

8. Delivery Issues

In the rare event of issues with your delivery, such as delays or missing items, please contact our customer support team at +97125656707. We will investigate and resolve the matter promptly to ensure your satisfaction.

9. Cancellation and Refunds

If you need to cancel your delivery order, please contact us as soon as possible. Refund policies are detailed in our Refund and Return Policy, visit the Refund and Return Policy Page.

10. Changes to Delivery Policy

We reserve the right to make changes to this policy without prior notice. Please check this page for the most up-to-date information regarding our delivery policy.

Thank you for choosing Seafood Express Restaurant. We appreciate you and look forward to serving you delicious, fresh seafood from our kitchen to your doorstep.

Last updated: 06-11-2023

Questions about the delivery policy should be sent to us at admin@seafoodexpress.ae